Frequently Asked Questions
Everything you need to know about shopping with Bauer Products.
What is the standard shipping time for my order?
We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
How do I process a return or exchange?
We offer a 30-day return policy on all unworn items with original tags attached. To start a return, visit our online portal, enter your order number, and print your prepaid shipping label.
How can I ensure I am ordering the correct size?
Each product page features a detailed sizing guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
Bauer Products accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Are your materials sustainably sourced?
We are committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with certified fair-trade factories.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.